Surgery news and update May 2022

Covid Booster

We have had our Spring Booster clinics at the surgery, and you will now need to book at a HUB or attend a walk-in clinic. We will hopefully be holding a catch-up clinic in June for those who were unable to attend due to having covid.

For the 5- 11-year-olds you will need to book at a HUB. We cannot do the vaccines for this age group at the surgery and will NOT have the vaccine in the surgery.

New Clinical Staff

We are pleased to announce that Dr Elizabeth Small has joined our team as a GP Partner and will be holding her own patient list and Niki Toogood has joined our Paramedic Team.

Building Work

We are currently extending the surgery and building 3 new clinical rooms. Please be aware when attending that car park will be busier than usual!

Patient Participation Group (PPG)

We would like to restart our PPG group and meet with a small group of representatives throughout the year to discuss how best we can provide a service to our patients, discuss NHS England updates and changes with the CCG. If you would like to join this group please send an email to patient.finchampstead@nhs.net. Further details are on our PPG page on the website.

Covid

There have been a lot of questions around why we are still working differently. The pandemic is not over! We worked hard to provide a service throughout the lockdowns and continue to do so. To protect everyone, we must maintain safe infection control and minimise unnecessary physical contact. Most appointments with the Doctors are being triaged. This helps to keep you safe. We will see everyone in person who needs to be seen that way. If a member of staff tests positive with covid they are unable to come into work. This reduces the number of appointments we are able to offer and the number of staff able to take your calls. Please help to protect both us and yourselves by wearing a face mask when attending the surgery.

Our reception staff are a vital part of our health care team and ask questions to direct you to the best support. They are skilled in assisting with triaging of appointments and work to strict codes of patient confidentiality.

We are pleased to be able to include a range of professionals at the surgery including our Practice Nurses, Paramedics, Pharmacist, Physiotherapists and Social Prescriber who can diagnose and treat health conditions or sign post you to the correct service. This ensures that you see the right person more quickly rather than needing to see a Doctor.

Please be patient, we are under enormous pressure and have seen a rise of 30% in the demand for our service. Please continue to be kind to our staff, socially distance where possible and you must wear a face mask when attending a healthcare setting.

Thank you