Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App)
- using the GP online system: Patient Access
- fill out a repeat prescriptions request form
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
You can also:
- send by post – either the white repeat form (which is attached to your previous prescription) clearly marked with the items you require or a letter (which clearly shows your name, address, date of birth and medication required) to the surgery address
- email prescription.finchampstead@nhs.net clearly stating your name, date of birth and medication required. This email address is for routine medication requests only
- drop it into the surgery – send either the white repeat form (which is attached to your previous prescription) clearly marked with the items you require or a letter (which clearly shows your name, address, date of birth and medication required) in an envelope marked for the attention of ‘repeat prescriptions’ and place in the box on the wall in the surgery entrance
We do not take repeat prescription requests over the phone or email.
Collecting your prescription
You can usually collect your prescription 3 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- fill out a nominate a pharmacy form
- at any pharmacy that accepts repeat prescriptions
Please read our guidance for patients (PDF) leaflet.
Private prescriptions
Patients who see a consultant or specialist privately (ie not via an NHS referral) are advised that under prescribing regulations set out by NHS Berkshire West, they are liable for the full cost of the first initial prescription and any medication issued by the private specialist / consultant.
Information about patients choosing to undergo private treatment (PDF).
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- fill out an ask a prescription question form
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Prescription charges
Find out more about prescription charges.
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room where you can discuss issues with pharmacy staff.